Exciting Updates for Avail Tenants

Next Wednesday, June 22nd, we’re kicking off a series of exciting updates for tenants who use Avail to complete rental applications, sign leases, pay rent online, and create maintenance requests.

The first change that users will notice is an entirely new tenant layout (see screenshot above). This new layout places important account-level information in a menu bar on the left side of the screen. These items should be easily accessible, and now they will be.

Over the coming months, we’ll be making several more updates to benefit our tenants. The changes we have planned are based on our experience working with tens of thousands of tenants over the past three years.

The updates that you can expect from us include:

Faster, Simpler Payments Interface

Paying rent online with Avail is faster and more secure than mailing paper rent checks. The newly designed interface will make it even easier to schedule one-time payments or to set-up automatic rent payments. You’ll still be able to pay rent with a checking account, debit card, or credit card.

Better Bank Account Management

Tenants often want the ability to have multiple bank accounts connected to their Avail accounts. You’ll now be able to add more than one bank account and easily make payments from each bank account you’ve added. Deleting bank accounts will also now be a breeze.

Super-Charged Renter Profile With LinkedIn Integration

In the coming months, we’ll be rolling out a new Avail Renter Profile. This profile will become the one place for tenants to track their rental history and other items that landlords use to evaluate potential tenants.

To eliminate the need for you to manually enter your employment information, we are integrating with LinkedIn so that you can get your employment information with just a few clicks.

Your Avail Renter Profile will provide a detailed record of your rental history. We’ll automatically add the information from leases you sign inside Avail.

Improved Application Sharing Capabilities

The rental market in the United States continues growing faster than ever. The supply of properties isn’t keeping up, which means demand for available units is at record levels.

As the market becomes more competitive, we see tenants frequently apply for more than one rental unit. To help tenants avoid paying multiple application fees, we allow you to share your completed rental application with an unlimited number of landlords for free.

Never again pay multiple application fees. Never again fill out the same form multiple times.

Better Control Over Applications and Personal Data

The ability to share your completed rental application with multiple landlords is great, but being able to revoke access to this personal information is just as important.

Within your Avail account, you’ll be able to easily toggle who has access to your rental application and who does not.

Mobile-optimized Interface

Smartphones and other mobile devices are becoming more important every day. Our new interface is designed to work perfectly from any device – phone, tablet, laptop, or desktop computer.

It’ll now be as easy to pay your rent from your phone as it is to order your Grande Triple No-Whip Mocha from Starbucks.

Cloud-based Move-In/Move-out Checklists

As a tenant, when you’re moving into a new rental unit, it is important to accurately document the condition of the unit before you move in. This helps ensure that you are not penalized for pre-existing damage when you move out.

To help make this process as simple as possible, you’ll now be able to document the move-in condition within your Avail account. If you complete the move-in checklist on your phone, you’ll be able to access your phone’s camera to take pictures of the condition before you move into your new home.

All of this information, including any photos that you take, will be securely stored in the cloud for easy 24/7 access.

When you move out of the rental property, it will be just as easy for you to document the condition of the unit.

By making it easy to document the condition of the rental property before you move-in and after you move-out, we’re putting an end to the he-said-she-said nonsense that occurs with antiquated paper checklists.

Seamlessly Move Between Properties With Greater Lease Tracking

Tenants love living in properties that are managed by Avail landlords. The reason? These landlords utilize technology to make renting easy. Rental applications, leases, and payments are now as simple as a few clicks online.

Many tenants love the experience so much that they promote Avail to their next landlord. In our updated interface, you’ll be able to store all of your rental history and lease documents in one place, making it easier for you to move from property to property. Welcome to renting in the 21st century.

Powerful Maintenance Ticketing and Tracking

When renting a home, it’s frustrating when things break or go wrong. To help you communicate issues to your landlord, we’re making it even easier for you to create maintenance tickets.

If you’re using a smartphone, you’ll be able to access the phone’s camera app to capture photos and videos of the issue.

We’re also making it easier for you to track the status of your open maintenance and repair requests.

Our entire team at Avail is excited to release these new features and functionality for you. We’ve spent countless hours speaking with our tenants to understand their biggest pain points and even more time brainstorming potential solutions.

In the coming months, we’ll be reaching out to let you know of further changes and what other exciting features we’re working on.

If you have any thoughts, feedback, or suggestions on ways that we can continue improving our product for you, please let us know.